MORE Flex Deposit Protection Scheme
Peace of Mind for Your Booking
We know plans can change, so our MORE Flex option gives you extra peace of mind by protecting your deposit up to 56 days before arrival.
If you choose MORE Flex at the time of booking, you’ll receive a full refund of your deposit should you need to cancel before your final balance is due.
MORE Flex Pricing:
✅ Self-Catered Stays: €150 per reservation per week
✅ Catered Chalets: £50 per person per week
Once you have entered the 8 week final balance payment period, you are obliged to pay for your holiday in full and standard T&Cs apply, meaning deposits are non-refundable.
MORE Flex must be added at the time of booking and can’t be applied later.
If you choose not to add MORE Flex, our standard T&Cs apply, so we highly recommend arranging good travel insurance to cover your stay.
For full details, check out our T&Cs on your booking form or our website. 😊
Frequently Asked Questions
You have up to 24 hours from the time of booking to apply MORE Flex to your reservation. We cannot apply MORE Flex after this period has expired.
Q. I need to cancel my holiday but I don’t have MORE Flex - Can I have a refund?
If you do not opt to take MORE Flex, our standard terms and conditions apply and your deposit is non refundable. Please ensure you have adequate insurance to cover for travel cancellations or changes. Under our standard terms and conditions all deposits are NON REFUNDABLE.
Q. What if I need to cancel my holiday within the 8 week final balance payment period.
MORE Flex does not apply once you have entered the 8 week final balance payment period. At this point you are obliged to pay for your holiday in full. Should you then decide not to come on your holiday, our usual T&C’s will apply which means there will be no refund offered. It is imperative you have good insurance arranged to cover you for your stay with us.
Q. I am in a catered chalet - Does everyone in my group need to pay MORE Flex?
Everyone in the group has to take MORE Flex to validate cover for Catered Chalet Reservations : £50 per person fees apply to each client listed on the booking form, including children.
Should party members of your group cancel, individual cancellations cannot be accommodated by MORE Flex as the whole chalet has been reserved exclusively (regardless of final numbers). The group leader is still obliged to pay the full chalet price as per agreed at the time of booking, or cancel the whole booking.
Q. I’ve paid my deposit and need to change my holiday dates - What should I do?
If you need to change your holiday dates more than 56 days (8 weeks) before your holiday arrival date and have taken out MORE Flex we will be able to refund your initial deposit. Please get in touch with us directly so we can process your refund and help you book new holiday dates.